Terms and Conditions

1. Definitions

In these Terms and Conditions, the following definitions apply: "Service" refers to the AI integration and consulting services offered by Datamorph, including conversational AI development, predictive maintenance systems, and business model innovation labs. "User" or "you" refers to any individual or organization accessing our website or engaging our services. "We," "us," or "our" refers to Datamorph, located at 15 Thapae Road, Chang Khlan, Mueang Chiang Mai, Chiang Mai 50100, Thailand. "Agreement" refers to these Terms and Conditions together with any service-specific contracts or proposals.

2. Acceptance of Terms

By accessing our website or engaging our services, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. Your continued use of our website constitutes acceptance of these terms. If you do not agree with any part of these terms, please discontinue use of our website and services.

3. Service Description

Datamorph provides AI integration consulting and development services for businesses. Our service offerings include conversational AI for internal operations, predictive maintenance AI systems, and AI-driven business model innovation labs. Service availability may vary based on project scope, resource allocation, and client requirements. Detailed service descriptions, deliverables, timelines, and pricing are documented in individual project proposals or service agreements.

4. User Responsibilities

When using our website or engaging our services, you agree to provide accurate and truthful information in all communications and forms, use our website and services only for lawful purposes, not attempt to interfere with the operation of our website or services, not reproduce, distribute, or modify any content from our website without prior written permission, and cooperate in good faith during service engagements by providing requested information and feedback in a timely manner.

5. Intellectual Property

All content on this website — including text, graphics, logos, images, and code — is owned by Datamorph or its licensors and is protected by Thai and international intellectual property laws. You are granted a limited, non-exclusive license to view and use the website content for personal, non-commercial purposes. You may not copy, modify, distribute, or create derivative works from our website content without express written permission. Intellectual property rights for custom deliverables created during service engagements are addressed in individual project agreements.

6. Payment Terms

Service pricing is specified in Thai Baht (฿) and is outlined in individual project proposals. Payment schedules, methods, and terms are agreed upon before project commencement and documented in service agreements. Unless otherwise stated, project deposits are non-refundable once work has commenced. All prices are exclusive of applicable taxes unless specifically stated otherwise.

7. Service-Specific Terms

For all service engagements: project scope, deliverables, and timelines are defined in written proposals. Changes to scope require mutual written agreement and may affect pricing and timelines. Datamorph will exercise reasonable skill and care in delivering services. Client participation and timely feedback are essential for successful project delivery. Confidentiality provisions apply to all proprietary information shared during engagements and are documented in separate confidentiality agreements where appropriate.

8. Disclaimers

Our services are provided on an "as is" basis. While we strive to deliver high-quality results, we do not make specific promises about outcomes or performance levels unless explicitly stated in a project agreement. AI systems are inherently probabilistic, and results may vary based on data quality, environmental factors, and usage patterns. The information on our website is for general informational purposes and does not constitute professional advice for your specific situation.

9. Limitation of Liability

To the fullest extent permitted by Thai law, Datamorph's total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim. We are not liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities. This limitation applies regardless of the legal theory under which liability is sought.

10. Indemnification

You agree to indemnify and hold harmless Datamorph, its officers, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising from your breach of these terms, misuse of our services, or violation of any applicable law or third-party rights in connection with your use of our services.

11. Termination

Either party may terminate a service engagement in accordance with the terms specified in the relevant project agreement. We reserve the right to suspend or terminate your access to our website if you violate these terms. Upon termination, any provisions that by their nature should survive — including intellectual property, limitation of liability, and indemnification — will remain in effect.

12. Dispute Resolution

These terms are governed by the laws of the Kingdom of Thailand. Any disputes arising from these terms or our services shall first be addressed through good-faith informal negotiation between the parties. If a dispute cannot be resolved informally within 30 days, it shall be submitted to the jurisdiction of the courts of Chiang Mai Province, Thailand.

13. General Provisions

These terms, together with any applicable service agreements, constitute the entire agreement between you and Datamorph. If any provision is found to be unenforceable, the remaining provisions will continue in full effect. Our failure to enforce any provision does not constitute a waiver of that right. Datamorph may not assign these terms without your consent, except in the case of a merger or acquisition. Any notices under these terms should be sent to the contact details provided below.

14. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any modifications constitutes acceptance of the revised terms. We encourage you to review these terms periodically.

15. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Datamorph

15 Thapae Road, Chang Khlan, Mueang Chiang Mai, Chiang Mai 50100, Thailand

Email: [email protected]

Phone: +66 53-947-281