Privacy Policy

1. Introduction

Datamorph ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, store, and share your personal data in accordance with Thailand's Personal Data Protection Act (PDPA) B.E. 2562 (2019). By using our website or engaging our services, you acknowledge that you have read and understood this policy.

If you have questions or concerns about this policy, please contact us at [email protected].

2. Data We Collect

We may collect the following types of personal data:

Information you provide directly: name, email address, phone number, company name, job title, and message content submitted through our contact forms.

Information collected automatically: IP address, browser type and version, operating system, referring website, pages visited, time spent on pages, and general location (city/country level) through cookies and analytics tools.

Information from third-party sources: publicly available business information relevant to service inquiries.

3. How We Use Your Data

We process personal data for the following purposes:

Service delivery: to respond to your inquiries, prepare proposals, and deliver contracted services.

Communication: to send you information you have requested, project updates, and service-related notifications.

Website improvement: to understand how visitors use our website and to improve its content and functionality through analytics.

Legal compliance: to meet our obligations under applicable laws and regulations.

4. Legal Basis for Processing

Under the PDPA, we process your personal data based on one or more of the following legal grounds: your consent, the performance or preparation of a contract, our legitimate business interests (provided they do not override your rights), and compliance with legal obligations.

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist in operating our website and delivering our services, such as cloud hosting providers, email service providers, and analytics platforms including Google Analytics. All third-party processors are required to handle your data in accordance with this policy and applicable data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are retained for up to 24 months. Analytics data is retained in aggregated form. Client project data is retained for the duration of the engagement plus an additional 36 months for contractual and legal purposes.

7. Data Protection Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include encryption of data in transit and at rest, access controls and authentication requirements, regular security reviews, and staff training on data handling procedures.

8. Cookies

Our website uses cookies to improve your browsing experience and analyze site usage. For detailed information about the cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy.

9. Your Rights

Under the PDPA, you have the following rights regarding your personal data:

Right of access: request a copy of the personal data we hold about you.

Right to rectification: request correction of inaccurate or incomplete data.

Right to erasure: request deletion of your personal data under certain circumstances.

Right to data portability: receive your data in a structured, commonly used format.

Right to object: object to certain processing activities, including direct marketing.

Right to withdraw consent: withdraw your consent at any time where processing is based on consent.

Right to lodge a complaint: file a complaint with the Personal Data Protection Committee (PDPC) of Thailand if you believe your rights have been violated.

To exercise any of these rights, please contact us at [email protected].

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the revised policy.

13. Contact Information

Data Controller: Datamorph

Address: 15 Thapae Road, Chang Khlan, Mueang Chiang Mai, Chiang Mai 50100, Thailand

Email: [email protected]

Phone: +66 53-947-281